Privacy Policy

Privacy and Information Confidentiality Policy

Welcome to the Green Home Store. Our team thanks you for your trust. The Green Home Store assures you that, recognizing the rights of its users, it strives to maintain the confidentiality of user information according to the privacy and information confidentiality policy practiced in our store. The Green Home Store clarifies how your personal information will be handled as follows:

Firstly: Information that the Green Home Store collects and retains in its databases:

  • Personal information of the user, such as name, age, email, national ID, or residence number.
  • Personal login information of the user, like username, password, email, security question, and its answer.
  • The electronic platform might impose some cookies for smoother interactions between the store and the user.
  • We may need to collect your information if you wish to place an order on our site. This includes details like name, gender, date of birth, email address, postal address, delivery address (if different), mobile number, and payment details.
  • The information you provide is used to inform you about our available products and services, verify online financial transactions, manage your account, and for auditing, visitor identity verification, and site design/content customization.
  • Communication via email is used to provide details about our latest discounts and promotional offers.
  • We might provide your name and address to a third party for the purpose of delivering your order. We may contact you on your phone number to inform you about the status of your order or about our latest discounts and promotional offers.
  • We might store details related to your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view the details of your past and upcoming orders. You can also manage your address details, bank details, and any newsletters you've subscribed to. It's essential to ensure the confidentiality of your personal data and not make it available to any unauthorized third party.

Secondly: Does the Green Home Store share this information?

Naturally, the Green Home Store aims to retain this information to maintain user privacy. However, the store only retains this information to improve the quality of the online store and facilitate the interaction between the Green Home Store and the user.

Thirdly: How secure is the information confidentiality at the store?

The Green Home Store strives for user information confidentiality and will not violate the rules of this policy. However, due to the nature of the internet, we cannot guarantee 100% security. The Green Home Store advises users to maintain the utmost confidentiality of their information and not disclose any vital information.

Fourthly: Is there a third party in the relationship between the Green Home Store and the merchant?

Here, the privacy policy concerning situations involving a third party, such as marketers, technicians, consumers, or any other related party, is defined.

Fifthly: Rules and regulations for using the Green Home Store:

All obligations of the Green Home Store, all user obligations, and all rights in the relationship between the user or consumer and the Green Home Store are found here (link provided). These rules are the "Privacy and Information Confidentiality Policy" derived from the agreement between the user and the Green Home Store concerning their legal relationship. The privacy and information confidentiality policy were established to ensure the credibility and trust that the Green Home Store seeks to provide to its users.